Cookie Policy

Cookies are small text files that a website places on your device (computer, tablet, phone) when you visit. They let the site remember information about your visit — preferences, navigation state, and similar — so it works as expected.

This Policy uses “cookies” as a general term that also covers similar technologies such as local storage, session storage, pixels, and SDKs.

We use two kinds of cookies and similar storage.

Strictly necessary: always on, because the site does not work properly without them:

• Routing & session state — remembering where you are in the site, scroll position, and similar UI state
• User preferences — for example, a colour or shade you marked while browsing, so the site reflects it as you navigate
• Security & abuse prevention — tokens used to protect forms from automated abuse (for example, anti-spam)
• Your cookie choice — after you click Accept or Decline, we remember your choice (leinos_consent) and PostHog keeps its own note of it (__ph_opt_in_out_*). Both are kept in your browser’s local storage until you change your choice

Analytics: only after you click Accept on our cookie banner. They help us understand which pages are useful and where the site is hard to use. The tools are listed in Section 03.

We do not use them to track you across other websites or for advertising, and we do not sell the data. Some Microsoft cookies are set on Microsoft’s own domains; Microsoft describes their use in its own policy.

We use three analytics tools:

• Google Analytics 4 (Google LLC) — counts visits and shows which pages and links are used. Cookies: _ga, _ga_*. Data is kept for the period set in our account, no longer than 14 months.
• Microsoft Clarity (Microsoft Corporation) — heatmaps and session recordings that show how pages are scrolled and clicked. Cookies on our domain: _clck (a random Clarity user ID for this site) and _clsk (links the pages of one visit into one recording). Clarity also uses Microsoft cookies on Microsoft’s own domains: CLID (when Clarity first saw this browser on any site that uses Clarity), MUID (identifies browsers visiting Microsoft sites; Microsoft uses it for advertising, site analytics and other operational purposes), MR (whether to refresh MUID), SM (keeps MUID in sync across Microsoft domains) and ANONCHK (always 0 for Clarity, which does not use Microsoft’s advertising cookie ANID). Recordings are kept for 30 days, heatmap data for up to 9 months.
• PostHog (PostHog Inc., data stored in the EU, Frankfurt) — visits, clicks and session recordings. Cookie: ph_*_posthog. Events are kept for up to 12 months, recordings for 30 days.

What these tools see: the pages you visit, clicks and scrolling, your device and browser type, and your approximate location (country or city). In session recordings, everything you type into form fields is masked. We do not send the content of our forms, your name, email or phone number to any of these tools.

If you decline or have not chosen yet. Before you choose, our analytics store nothing on your device. If you decline, only your choice is stored (the two entries named under “Your cookie choice” in Section 02). If you withdraw an earlier Accept, we delete the analytics cookies on our domain and reload the page so that Clarity stops. Cookies that Microsoft has set on its own domains can only be cleared in your browser (see Section 05). Clarity does not load at all unless you accept. Google Analytics and PostHog can still count a visit or a click anonymously, without any identifier that recognises you on your next visit. PostHog does this by combining technical data from the request into a code that changes every day and stores no IP address. Session recordings are made only with your consent.

WhatsApp buttons. When you tap a WhatsApp button on our site, the pre-filled message contains a short reference code, for example [site:k7f2q9ab]. It lets us see which page brought you to us when you message us. The code is in the text you see before sending, and you can delete it. See our Privacy Policy for how we handle your inquiry.

Pages may embed content from third parties — for example, fonts and icon sets, video players, map tiles, or WhatsApp/Instagram links. When such embeds load, the third party may set its own cookies according to its own privacy and cookie policies, which we do not control.

Where embeds are present, we limit them to what is needed for the feature (typography, a static map, an external link). We do not deliberately use embeds to track you.

You can change your choice at any time: open Cookie settings (also at the bottom of every page) and choose Accept or Decline again. If you decline after accepting, we delete the analytics cookies on our domain from that moment.

Every major browser lets you view, manage, and delete the cookies set on your device. Common settings are usually found under Settings → Privacy & Security in the browser. Help pages from browser makers explain the steps in detail:

• Google Chrome
• Mozilla Firefox
• Apple Safari
• Microsoft Edge

Please note that blocking strictly necessary cookies may cause some parts of the Site to behave unexpectedly.

We will update this Policy when we change the way we use cookies on the Site, for example when we add or remove an analytics tool. The “Last updated” date below indicates the latest revision.

Questions about cookies or this Policy? Write to privacy@leinos.in. For full details on how we handle personal data, see our Privacy Policy.